At Old Glory Bank, we take your right to privacy and security seriously. That’s why we’re warning customers about a growing threat: Impersonation Scams.
These scams don’t just go after your bank account – they go after your trust. Fraudsters pose as bank employees, government officials, or even loved ones in distress, all in an effort to trick you into giving up personal information or sending money.
Staying vigilant is a matter of your personal liberty – and we’re here to help you do just that.
What is an Impersonation Scam?
Impersonation scams involve someone pretending to be a trusted authority to gain access to your personal or financial information. They may contact you by phone, email, or text and claim to be:
- A government official (like the IRS or Social Security Administration)
- A family member needing urgent help
They rely on fear, urgency, and confusion to get what they want.
What to Watch For
Impersonators can sound convincing, but these are red flags:
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They ask for sensitive information. Whether they claim to be from your bank, the IRS, or a tech support line, no legitimate organization will ask for your password, secure access code, or PIN.
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They create a sense of urgency or fear. Scammers want you to act before you think. They may say your account is locked, you’re under investigation, or a loved one is in danger.
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They pressure you to keep a secret. You’re told not to speak to anyone else about the request. That’s a major red flag – legitimate representatives don’t ask you to keep secrets.
- They mask their identity. Calls, texts, or emails may look official – but caller ID, email addresses, and even logos can be faked.
How to Stay Safe
1. Protect your private information: Never give out your password, PIN, or secure access code – not over the phone, not in a text, not in an email.
2. Verify independently: Don’t rely on incoming phone numbers or links. Contact the organization directly using a trusted source (like the phone number on the official website).
3. Don't let fear override your judgment: Scammers want to control the conversation. Take back control by stepping away and thinking it through.
4. Enable extra security: Use two-factor authentication on your accounts when possible and keep your contact information up to date with your bank.
5. Report unusual activity: If you think you’ve been targeted by a scam impersonating Old Glory Bank, call us at 888-446-5345 during our business hours, Monday through Saturday, 8 a.m. to 8 p.m. Central Time. The sooner we know, the faster we can help protect your account.
Privacy is Power. Keep it Protected.
When in doubt – pause, verify, and trust your instincts. We’ve got your back, and together we can stop fraudsters in their tracks.
